Norstar system benefits

Norstar systems are extremely feature-rich. Read through the text and links below to learn about some of the benefits that Norstar systems have to offer. If you are also curious about the features of the digital phones, .

  • More than 60 programmable features! - All features can be programmed from your Norstar set.

  • External line access - Outside lines can be accessed directly by keys on Norstar phones.

  • Line pool - A group of sets share a group of external lines, by pressing the line pool key or by dialing 9 on your Norstar phone.

  • Manual line selection - Any desired idle or ringing line can be selected by pressing the line key on your Norstar phone.

  • Paging - Norstar can make paging announcements three ways: Internally through the set speakers, Externally through a customer supplied amplifier and speaker or Internally and Externally at the same time.

  • Prime line selection - For outgoing calls, the user lifts the Norstar handset and presses the Handsfree key.  The set will automatically select an open line, or the line you designate.

  • Speed Dial - Any Norstar set can access 30 Speed Dial numbers shared by the system.

  • Discriminating ring - Internal and external calls have a different ringing cadence on your Norstar phone.

  • Calling party identification - On an outside call the name of the calling party is displayed (if equipped with an optional caller ID trunk card on the Norstar system).

  • Time and date display - Time and date appears on the Norstar display when the user is not on a call.

  • Automatic hold - A busy line will automatically be placed on hold if the user, without pressing the hold key, presses another line or the intercom key on the Norstar phone.

  • Call progress tones - Audible indication of telephone numbers dialed on your Norstar phone.

  • Held line reminder - When a call is placed on hold the Norstar system generates periodic reminder tones until the call is removed from hold.

  • Held call reminder transfer to prime - After two minutes a held call will signal the prime set on the Norstar system.

  • Link key - The user can have the Norstar system generate a timed hook switch flash to communicate with a host PBX or Centrex  by pressing the key or dial pad code on your Norstar phone.

  • Night service - This feature permits incoming calls normally directed to the prime set to be routed to a pre-selected Night Service set on the Norstar system.

  • Privacy - When a user is on the line, no other Norstar set can access the call. This feature is automatic on all calls.

  • Automatic set relocation - Users can move phones from jack to jack.  Phone number and individual programming move with the Norstar set.

  • Delayed ring transfer - After three full ring cycles an external call will transfer to the prime set on the Norstar system.

  • Flexible call restriction override - The user can establish specific numbers which are exceptions to the restrictions programmed on your Norstar phone.

  • Private lines - An external line can be assigned to one Norstar set as a private line. 

  • Programmable user names - Each Norstar phone can be named for the department or person who will be using that phone.

  • Pulse or tone dialing - Dialing numbers are automatically sent a pulse or tone signal, whichever is most appropriate for the trunks lines receiving the transmission from the Norstar system.

  • Ringing line preference - When a person picks up the Norstar handset to answer a call and two lines are ringing, he will automatically be connected to the first call.

  • Set based administration - Allows the user to be able to make basic changes to the Norstar system, which include time and date, system speed dials, night service, name assignments, call restrictions, and executive passwords.

  • Set replacement - If an existing Norstar set is replaced with a new one of the same type, it will acquire the old set's identity and programming.

  • Response to system enhancements - As a new Key Service Unit (KSU) is added or software upgrades occur, existing Norstar sets will offer full functionality at the upgraded level.

These are some of the special features of the Norstar systems. For features of the Norstar digital phones, click here. If you have a Norstar system already, and would like to learn how to program and administer, or if you need some technical support help, please visit the Norstar tech support section of our web site, or contact us.

Call toll-free:336-854-4455